01
Arena Landing Page
A SEO-friendly page for every mall and airport with content, images, services, brands, restaurants, and key information.
Discovery
Modules
Every module, one platform
Adopt the full stack or start with one module and grow. Each one works standalone and gets better together.
The platform
16 modules that turn an arena into a digital experience
Use them together as one platform. Or roll out module by module on the operator's terms.
02
Brand Directory
List, manage, and showcase every store, brand, retailer, restaurant, and service inside the arena.
Discovery
03
AI-assisted Brand Population
Enter a brand name, website, and optional logo. AI fetches summaries, images, SEO copy, and suggested categories for approval.
Intelligence
04
Brand Claim Flow
Unclaimed brands can be created by Portcart or the operator. Brands later claim, correct, and update their identity.
Discovery
05
Service Master
Reusable service database for parking, washrooms, lounges, forex, baggage, Wi-Fi, prayer room, medical, baby care, and more.
Discovery
06
Zone & Floor Management
Manage zones, floors, GPS points, and colour codes for floor plans and indoor map visibility.
Discovery
07
Coupons & Vouchers
Create, publish, and manage coupons, gift vouchers, reward vouchers, and promotional campaigns end to end.
Activation
08
Loyalty Points Layer
A future-ready loyalty programme that works for a single mall, an airport, or a white-label arena network.
Activation
09
Communication Engine
Send SMS, email, WhatsApp, and push notifications for campaigns, offers, events, loyalty, and brand promotions.
Activation
10
Demo Access Center
A controlled demo arena where operators activate brands, services, vouchers, and modules and instantly see shopper-side impact.
Activation
11
Leasing Request Flow
Brands submit leasing interest. Operators validate and selectively offer space. Demand stays organised and trackable.
Dashboard
12
Brand Growth Roster
AI suggests campaign actions for a brand based on catchment, walk-ins, revenue, category, brand values, and goals.
Intelligence
13
Shopper Frontend
A mobile-first public discovery experience for shoppers and passengers across every arena page.
Discovery
14
Operator Dashboard
Mall and airport operator dashboard for services, zones, brands, coupons, communication, leasing, and analytics.
Dashboard
15
Retail Operator Dashboard
Brand, store, restaurant, and service provider workspace for content, offers, vouchers, and requests.
Dashboard
16
Analytics Foundation
Track views, clicks, offer interest, leasing requests, campaign engagement, and shopper actions in one place.
Intelligence
Invoice + Loyalty
One invoice. Loyalty points and a lifetime record.
When a shopper uploads an invoice for loyalty points, Portcart also files it in their personal shopping history. Two value moments from one action.
Step 01
Shopper uploads invoice
A photo of the bill, or an emailed receipt. Two taps in the shopper app.
Step 02
Points credit instantly
Loyalty points hit the wallet on the spot. No queues, no help-desk calls.
Step 03
Saved to shopping history
The same invoice files into a lifetime purchase record for the shopper. Forever searchable.
For shoppers
Why a saved invoice changes shopping forever
Loyalty points without queues
Upload the invoice once. Points credit instantly. No customer-care desk visit.
Lifetime purchase history
Every receipt stored, searchable by brand, store, mall, date, or amount.
Warranty claims made easy
No more lost receipts. Pull the original invoice in two taps for any warranty claim.
Returns and exchanges
Show the digital invoice at the store. Fewer questions, faster turnaround.
Insurance and high-value records
Keep proof of purchase for jewellery, electronics, and other high-value items.
Spending insights
See where the money goes by category, store, and mall. Plan the next month better.
GST and tax-time exports
One-tap export of GST-eligible invoices for income tax and business filings.
Re-order and repeat buys
Pick a past purchase and re-order. Restocking essentials becomes one tap.
Year-end purchase report
A clean summary of the year, ready to share or archive.
Family expense tracking
Tag invoices to family members, gifts, or personal use with one click.
For mall operators
And the operator wins too.
The same upload that delights shoppers becomes the cleanest first-party data the mall can collect.
- Accurate first-party shopper data, with consent.
- Higher loyalty programme participation.
- A real picture of brand-wise spend across the mall.
- Less load on customer care for receipt-related queries.
- A clean foundation for cohort campaigns and personalisation.
Modules that switch on independently and reconcile with each other.
Revenue Intelligence. Turnover rent and revenue share from actual sales: tiered slabs, breakpoints, minimum guarantees, index-linked escalations applied at billing. Statements with workings, arrears, CAM reconciliation, occupancy cost ratios, and month-end forecasts weighted by each tenant's own trading week rather than a straight line.
Tenant Declarations and Disputes. Tenants declare their own figures; the platform prices the gap against what the tills captured, weighted by how strong the source is. A tax filing outranks an estimate. Disputes move through an enforced lifecycle with an actor-stamped trail.
Footfall and Conversion. Gates the operator names, counted hourly, entered either as a session tally or as the running total straight off a counter, with the arithmetic shown before saving. Conversion and sales density publish only when coverage supports them, and say why when it does not.
Stakeholder Access. One outlet can involve two companies: the brand that owns the name and the operating company that runs the store. Portcart models the arrangement, company-owned, franchised, or a concession inside a host store, and routes every notification to whoever is accountable for it. One login covers every store an operating company runs, at every property.
Onboarding by invitation. The property team invites a brand's head office and the store's operating company from its own dashboard, each through a link that activates their portal. A company already on the platform is recognised, not duplicated: their new outlet simply appears when they sign in.
Billing Desk. Operators raise their own quotations and tax invoices with their own numbering series, customer records, and service items, with localisation for tax regimes including Indian GST. Recurring invoices, receivables and payment tracking included.
POS Connectivity. Three honest tiers: direct API pulls, signed webhooks pushed by the retailer, or manual entry that says it is manual. A self-serve sandbox lets a POS vendor prove their integration end to end before go-live. Feed health is computed from what a connection promised, so a silent feed can never masquerade as a quiet store.
Offers and Shopper Commerce. Coupons and vouchers published by the operator land on the mall's shopper surface instantly, with voucher stock tracked as what it is: outstanding value the centre still owes goods against.
Ready when you are
Your mall or airport is already full of experiences. Portcart helps people discover them.
Stand up an arena page, launch a voucher, ship a campaign, capture leasing demand, and let stakeholders feel the platform live, all in one platform.
Talk to sales for a tailored demo arena. Most malls go live in the first phase within days, not months.