AI capabilities
Concierge for shoppers, autopilot for operators: population, recommendations, and omnichannel campaigns.
Portcart ships with AI baked into every workflow that mattered before, but took too long. Brand onboarding, campaign planning, shopper support, leasing pitches, and channel-perfect copy. All ready, all controllable, all rooted in your operator policies.
Brand onboarding
2 days→60 seconds
Campaign planning
3 days→30 seconds
Leasing pitch deck
1 week→5 minutes
Multi-channel copy
4 hours→Instant
Portcart Concierge
Online · Suncrest Mall
The AI Shopper Concierge ships pre-trained for every arena. It answers in your tone, respects your operator rules, and only recommends brands and offers that are actually live.
Onboard a brand in 60 seconds.
Drop a brand name and website. AI fetches the logo, summary, categories, SEO copy, store images, and suggested tags. Admin reviews, approves, and the brand goes live.
2 days of manual data entry per brand
Under 1 minute per brand
A pre-trained chatbot for every arena.
Pre-built chatbot that answers shopper and passenger questions in seconds. Where is the nearest forex, what is open till midnight, which brand has Diwali offers, where do I park. Trained on your live arena data.
Customer care queues at the help desk
Instant answers on the shopper app
Marketing plans tuned to brand policy.
AI suggests the right campaign actions for each brand based on category, mall catchment, brand values, and the policies brands set in their AI Rules tab. Banners, WhatsApp pushes, vouchers, events, influencer visits, and more, ranked and ready.
3 days of marketing planning calls
A ranked plan in 30 seconds
Pitch a mall in five minutes, not a week.
Claimed brands generate a leasing pitch deck for the malls they want to enter. AI pulls catchment data, footfall benchmarks, comparable brand presence, and presents a ready-to-send deck for the operator to review.
A week of slide decks and follow-ups
A submission-ready deck in 5 minutes
Channel-perfect copy for every push.
Write a campaign brief once. AI rewrites it for SMS, email, WhatsApp, and push notifications, with the right length, tone, and call to action for each channel. Operator reviews and ships.
Five drafts per campaign across channels
One brief, four channels, instant
See what shoppers want next.
AI surfaces patterns from shopper actions, brand views, voucher claims, search terms, and leasing interest. Operators see which categories to lease, which campaigns to repeat, and which zones to push.
Quarterly review meetings with PDFs
Always-on insights in the dashboard
One brief, four channels. SMS, email, WhatsApp, and push notifications, all measured back to the campaign that triggered them. Brands and operators talk to shoppers without juggling five vendors.
High-trust messages, vouchers, two-way support
Time-bound offers, transactional alerts
Newsletters, long-form launches, receipts
In-app prompts, geofenced nudges, loyalty events
AI copy
tone-perfect
Cohorts
segmented
Triggers
event-driven
One brief, four channels
Hi Priya, your favourite store just dropped winter arrivals at Suncrest Mall. Tap to grab a 12% voucher, valid till Sunday.
Open
42%
Click
11.2%
Voucher
3.8%
Suncrest Mall: Diwali Bazaar this weekend. Free parking after 6 PM. Download the app for full schedule. portcart.in/d
Open
42%
Click
11.2%
Voucher
3.8%
You are 200m from Croma. A 15% off voucher just unlocked for you, valid for the next 90 minutes.
Open
42%
Click
11.2%
Voucher
3.8%
Subject: Your weekend at Suncrest is sorted. Inside: 18 brand offers, 6 events, 3 dining picks based on your last visit.
Open
42%
Click
11.2%
Voucher
3.8%
49,612 shoppers reached · 4 channels · ROI tracked back to campaign
Stand up an arena page, launch a voucher, ship a campaign, capture leasing demand, and let stakeholders feel the platform live, all in one platform.
Talk to sales for a tailored demo arena. Most malls go live in the first phase within days, not months.